If the healthcare professional or the hospital claims on your behalf
Your healthcare professional usually sends your claim to us on your behalf. In this case, you do not need to claim as well. If your healthcare professional tells you that they have not been paid, you can check your claims right here.
If you need a refund because you paid the medical expense
If your healthcare professional does not claim on your behalf, or if you have already paid, you can submit the following right here:
If we approve the claim according to the scheme rules, Fedhealth will refund you directly into your bank account. You must make sure that we have your correct bank details. To update your bank details, call us on 0860 002 153 or email email@example.com
You must claim within four months of the date of the treatment
The scheme will only consider claims that we receive within four months of the treatment date. We process claims that we receive